theBarMaster.com Frequently Asked Questions
Please use our online FAQ guide to answer your questions. If you need additional
help or questions to your answers please email -
help@excaliburproducts.com Ordering
1. Is my credit card secure?
2. CCan I pay by check or money
order?
Warranty
1. What is the Warranty?
Shipping
1. How long does it
take to receive my order?
2. Where do you currently ship to?
3.
How can I check on my order and receive my tracking information?
4. Can you ship to a P.O. Box?
Ordering
1. Is my credit card secure?
We accept all major credit cards and you can safely enter your credit card
details via our secure server, which encrypts all submitted information.
Our secure socket layer (SSL) software is the industry
standard and among the best software available today for secure commerce
transactions. It encrypts all of your personal information including credit card
number, name and address so that it cannot be read as the information travels
over the Internet.
We believe that transmitting encrypted credit card information through this
method is significantly more secure than sending them through a fax, phone call
or regular mail (none of which are encrypted and are far more easily
intercepted).
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2. Can I pay by check or money
order?
Yes you can. Please send us a money order or your check and after the funds
clear, we will immediately process your order. br>
Send to:
theBarMaster.com
Shipping Department
21785 SW TV Highway, Ste R
Aloha, OR 97006
Include a written or typed description of your order and don't forget to include
shipping costs. Calculate shipping costs by adding a Bar Master to the shopping
cart and then entering your zip code in the appropriate field. The shopping cart
will then give you the real time USPS shipping rates and shipping choices so you can calculate
the total cost.
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Warranty
1. What is the Warranty?
Please view the entire Limited 90-Day Warranty within the product manual.
Click here to view.
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Shipping
1. How long does it
take to receive my order?
Your order will be shipped by USPS. Orders are usually shipped within one business day. Once the order is
processed at our facility, delivery time will be dependent on the method of you
shipping you selected.
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2. Where do you currently ship
to?
We only ship to customers within the United States. We do not accept any
International orders.br>
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3.
How can I check on my order and receive my tracking information?
All shipments are created with a tracking number. Upon packaging and preparing
the label, you will then receive a second email listing your tracking number and
shipping details. You can track your package by sending an email to us at the
contact us page.
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4. Can you ship to a P.O. Box?
Yes we can ship to a P.O. Box.
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